At ShippingXPS, we prioritize data security and privacy to ensure that our customers’ personal information remains protected at all times. This policy outlines our commitment to safeguarding data, our methods for securing information and the rights of individuals regarding their personal data. By using our services, you acknowledge and agree to the terms set forth in this policy.
Our data security measures are designed to comply with applicable laws, including the California Consumer Privacy Act (CCPA) and the Delaware Online Privacy and Protection Act (DOPPA). These regulations govern how personal information is collected, stored, processed and shared, ensuring that users retain control over their data while benefiting from a secure and reliable shipping experience.
To provide seamless shipping and logistics services, ShippingXPS collects certain personal information from its users. This includes names, addresses, contact details, payment information and shipping preferences. In addition, technical data such as IP addresses, browser types and device identifiers may be collected for and analytics purposes. The data gathered is used to facilitate shipments, process payments, enhance customer experience and comply with legal obligations. ShippingXPS does not sell, rent or trade personal information to third parties.
All collected data is securely stored in encrypted databases, and access is restricted to authorized personnel only. Our data handling practices ensure that sensitive information is protected from unauthorized access, misuse, or disclosure. Users who choose to utilize our services consent to the collection and processing of their information as outlined in this policy.
ShippingXPS employs advanced security measures to protect customer data from cyber threats and unauthorized access. All sensitive information is encrypted both in transit and at rest, ensuring that data remains secure throughout the entire storage and processing lifecycle. Firewalls and multi-layer authentication mechanisms further safeguard critical systems, while internal access controls limit data exposure to only those employees who require it for legitimate business purposes.
Regular security audits and risk assessments are conducted to identify vulnerabilities and strengthen our security infrastructure. Our systems comply with industry best practices, ensuring a high level of protection against data breaches and cyberattacks. In the event of a security incident, ShippingXPS has a comprehensive incident response plan in place to mitigate risks and promptly notify affected individuals, as required by law.
ShippingXPS only shares personal data with trusted third-party service providers when necessary to fulfill orders, process payments, or comply with legal obligations. Shipping carriers such as FedEx, DHL, UPS and USPS receive essential shipping details to ensure that packages reach their intended destinations. Payment processors handle financial transactions securely, ensuring that billing details remain protected.
Additionally, ShippingXPS may disclose information if required by law or in response to valid legal requests from government authorities. All third-party partners and service providers are required to adhere to strict data protection agreements, ensuring that customer information is handled with the same level of security and confidentiality as within ShippingXPS.
ShippingXPS retains personal data only for as long as necessary to fulfill business, legal and regulatory obligations. Customer account information is stored while the account remains active, while transaction records are retained for a legally mandated period to meet tax and compliance requirements. Marketing and communication preferences are honored and users have the right to opt out of promotional messages at any time.
For customers who wish to delete their data, ShippingXPS provides a straightforward process. A formal data deletion request can be submitted via email to info@shippingxps.com with relevant account details. To prevent unauthorized requests, identity verification may be required before proceeding with data removal. Once verified, personal data will be permanently deleted from our active databases within a designated timeframe and a confirmation email will be sent to the customer.
Certain data may be retained for legal, security and fraud prevention purposes, even after a deletion request has been processed. Data stored in backup archives will be removed according to our standard backup retention policies, ensuring that all records are eventually purged in compliance with industry standards.
ShippingXPS has established a robust incident response framework to address potential security breaches effectively. In the event of a data breach, immediate action is taken to contain the issue, assess the impact and notify affected individuals as required by law. Our security team conducts thorough investigations and implements corrective measures to prevent similar incidents in the future.
Customers will be informed within 72 hours if their data has been compromised due to a security breach. Notifications will include details of the incident, recommended actions to protect against further risks and any steps being taken by ShippingXPS to strengthen data protection measures. Our commitment to transparency ensures that users remain informed and supported in the event of an unexpected data security event.
Customers have the right to access, update, or delete their personal data as permitted by law. Requests related to data privacy, security concerns or general inquiries can be directed to the ShippingXPS Data Protection Team at info@shippingxps.com. Additional support is available through our customer service channels for any concerns regarding data security and privacy practices.
By continuing to use ShippingXPS, customers acknowledge and agree to this Data Security Policy. This policy is subject to periodic updates to reflect changes in legal requirements, industry best practices and company operations. Users are encouraged to review this page regularly to stay informed about how their data is protected.
The aim of ShippingXPS is to provide shipping access from US retail brands and outlet stores to international shoppers.
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